Payment Policy

At Science in Sport New Zealand, we provide secure and convenient payment options to ensure a safe shopping experience for every customer.

Accepted Payment Methods

We currently accept the following payment methods:

  • Visa
  • Mastercard
  • American Express (AMEX)
  • Apple Pay
  • Google Pay
  • PayPal
  • Shop Pay
  • UnionPay

The available payment methods may vary depending on your location and device.

Payment Security

Your payment information is protected using industry-standard SSL encryption and secure payment gateways.

For your security:

  • We do not store your credit or debit card information.
  • Payment details are processed securely through trusted payment providers.
  • All transactions are handled in accordance with applicable payment security standards.

Payment Processing

Payment is required at the time you place your order.

Once your payment has been successfully authorized, you will receive an order confirmation email and your order will enter our processing queue.

Orders are typically processed within 1–2 business days.

Currency

All prices displayed on our website are in New Zealand Dollars (NZD) unless otherwise stated.

Where applicable, taxes are included in the displayed product prices.

Failed or Declined Payments

If your payment cannot be authorized, your order will not be completed.

You may:

  • Try an alternative payment method.
  • Verify your payment details with your bank or card provider.
  • Contact us if you require assistance.

Billing Information

Please ensure that your billing information is accurate and matches the details associated with your payment method.

Incorrect or incomplete billing information may delay order processing or result in order cancellation.

Contact Us

Science in Sport New Zealand
Operated by 5TSPORTS LIMITED

Address:
Unit 9, 6 Oliver Street
Cambridge 3434
New Zealand

Email: info@5tsports.co.nz

Phone: 021483941

Customer Support: We aim to respond to all enquiries within 24 business hours.