Terms of service

Last Updated: July 3, 2026

Welcome to Science in Sport New Zealand, operated by 5TSPORTS LIMITED. These Terms of Service govern your access to and use of our website and the purchase of products from our online store.

By using this website, you agree to comply with these Terms of Service. If you do not agree with these terms, please do not use our website.

1. Eligibility

By using our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

You agree to use this website only for lawful purposes and in accordance with these Terms.

2. Products and Availability

We make every effort to ensure that product descriptions, images, prices, and availability are accurate.

However, we reserve the right to:

  • Correct errors or inaccuracies.
  • Update product information without prior notice.
  • Modify or discontinue products at any time.

Product images are for illustration purposes and may vary slightly from the actual product.

3. Orders and Shipping

Orders are generally processed within 1–2 business days.

Orders placed before 2:00 PM (NZT) on business days will begin processing the same day.

Estimated delivery is 3–5 business days within New Zealand.

We currently deliver within New Zealand only.

Shipping charges are calculated during checkout based on your delivery location.

For more information, please refer to our Shipping Policy.

4. Payments

We accept secure payments through the following methods:

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • PayPal
  • Shop Pay
  • UnionPay

All payments are processed securely through trusted payment providers.

You are responsible for providing accurate billing and payment information when placing an order.

5. Returns and Refunds

Eligible products may be returned within 30 days of delivery in accordance with our Refund & Return Policy.

Refunds are processed after the returned products have been inspected and approved.

6. Pricing

All prices displayed on this website are in New Zealand Dollars (NZD) unless otherwise stated.

We reserve the right to change prices at any time without prior notice.

7. Intellectual Property

All content available on this website, including text, images, graphics, logos, product descriptions, and website design, is the property of Science in Sport New Zealand or its licensors.

No content may be copied, reproduced, or distributed without prior written permission.

8. Limitation of Liability

To the maximum extent permitted by New Zealand law, Science in Sport New Zealand shall not be liable for any indirect, incidental, or consequential damages resulting from the use of this website or the purchase of our products.

Nothing in these Terms limits your rights under applicable New Zealand consumer protection laws.

9. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will become effective immediately after they are published on this website.

11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of New Zealand.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of New Zealand.

12. Contact Information

Science in Sport New Zealand
Operated by 5TSPORTS LIMITED

Address:
Unit 9, 6 Oliver Street
Cambridge 3434
New Zealand

  • Email: info@5tsports.co.nz
  • Phone: +64276637663
  • Customer Support: We aim to respond to all enquiries within 24 business hours.